• 1,000,000 square feet of distributed warehouse space with the capability to secure more if needed
• Ambient and controlled temperature warehouse space
• Validated equipment environment
• Foreign Trade Zone status capability at all warehouses, allowing deferment of property tax on inventory, and other tax incentives
• Quality assurance focus that ensures regulatory compliance
• Controlled substance management
• Cold chain storage and management
• Certified Minority-Owned Supplier
• Proven DRP and BCP, facilities are equipped to operate without outside power and water for a week

Our clients benefit from our flexibility in adapting our offerings to their specific needs and short execution time.

Other benefits include: strategic alliances with partners such as FedEx for critical inventory fulfillment; Néstor Reyes for brokerage services; Clean Harbors for hazardous waste; and recently with VA-Q-tec and Pelican for temperature-controlled containers used in cold chain solutions.

We have invested considerable resources to acquire and develop robust, state-of-the-art information technology systems and world-class SAP ERP platforms to service our clients. This allows seamless integrations with our customers’ business processes using EDI X12 and XMLs standards over AS2, SFTP or HTTPs Web Service protocols.

• Fully staffed internal IT department
• SAP ECC 6.0 ERP system with warehousing module
• Availability of “Pick by weight” functionality
• Radio frequency (RF) technology
• EDI, AS2 & FTP capabilities
• Azure cloud-based offsite backup for disaster recovery
• Internal dedicated storage for data backup and two (2) additional offsite backup locations for redundancy.
• facilfarmacia.com proprietary web-based platform for ordering, fulfilling, and reporting to retail and hospital pharmacies

Our Quality Assurance System (QAS) covers all operational and functional areas. It aims to provide internal direction for meeting or exceeding our clients' and customers' expectations regarding the quality, security, and efficiency of the product or material. The system includes eleven (11) modules:

• Management Commitment: Assure that every leader plan, organizes, directs, and controls his/her operation within a quality culture
• Training: Assure that all employees are trained on the skills necessary to comply with working processes and practices
• Self-Improvement: Organizational commitment to the pursuit continuous improvement
• Compliance: Meet the internal and external authorities’ requirements and expectations
• Health and Safety: Guarantee employees’ health and safety
• Product Control: Operational activities must ensure product quality and integrity
• Process Control: Ensure that the development, handling, and retention of documentation and evidence of operational activities are safely kept
• Facilities and Equipment: Provide adequate facilities and equipment built and maintained to protect products/materials and personnel from any potential hazards, allowing a continuous flow of personnel and equipment, therefore preventing product/material mix up
• Security: Guarantee security for personnel, facilities, and inventory
• Providers: Provide business continuity through certified providers that ensure transparency of their roles within our processes
• Environment: We have a responsibility with the environment, following regulations, using LED lights in all DCs and implementing a recycling program

Each of the quality modules has its own set of procedures and documents that support the completion of the pertinent processes. All documents are formalized in a manual documentation system.